Terms & Conditions

1. Acceptance of these terms

These Terms and Conditions ("Terms") form a legal agreement between you and Lilley-Buddy Pty Ltd (ACN 621 669 369), trading as ZeroW ("ZeroW", "we", "us", "our"). By using this website, buying a coaching service, program, course or event ticket from us, you agree to these Terms together with our Privacy Policy.

If you do not agree to any part of these Terms, please do not use our services.

2. Our services

Through zerow.com.au we offer online powerlifting coaching, nutrition coaching, coach education, the ZeroW App, and workshops and events. The inclusions and price of each service are described on this website, or on the checkout page, at the time you sign up.

ZeroW gyms are independently operated businesses. Gym memberships, classes and gym competitions are provided by the relevant gym under its own terms, which are published on that gym's website.

3. Pricing & payment

• All prices are in Australian Dollars (AUD) and include GST where applicable, unless stated otherwise.
• One-off purchases, such as workshop tickets, are charged at the time of purchase via Stripe. We do not store your card details.
• Recurring services, such as online coaching, are billed on the schedule shown when you sign up, through the payment provider used for that service. It is your responsibility to keep your payment details current. Failed payments may result in your access being paused.

4. Cancellations & refunds

You can cancel a recurring coaching service at any time by contacting us in writing (email is fine). Unless the terms shown at sign-up say otherwise, cancellation takes effect at the end of your current billing period and fees already paid for that period are not refunded.

Workshop and event tickets are non-refundable unless stated otherwise at the time of purchase. If we cancel or reschedule an event, we will offer you a refund or a transfer to the new date.

Digital programs and course content are non-refundable once you have been given access, except where required by the Australian Consumer Law.

5. Health, safety & risk

Our coaches are experienced strength and nutrition coaches, but they are not medical professionals. Our advice does not replace professional medical, dietetic, or psychological care. If you have an injury, a medical condition, or are pregnant, you should consult an appropriate health professional before acting on our recommendations.

Strength training and powerlifting are physically demanding and carry an inherent risk of injury. You are responsible for training within your capacity, using safe technique and equipment, and telling your coach about any injury or condition that may affect your training. By following our programming you acknowledge and voluntarily accept these risks.

6. Liability & consumer rights

Nothing in these Terms excludes, restricts, or modifies any rights or guarantees you have under the Australian Consumer Law (ACL) or any other law that cannot lawfully be excluded, restricted, or modified.

Subject to those rights, and to the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential loss;
• Our total liability to you for any claim arising under or in connection with these Terms is limited to the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

7. Intellectual property

The ZeroW name, logo, and brand assets are the property of ZeroW and its licensors. Programs, videos, course material, written content and other materials we provide are protected by copyright and are licensed to you for your personal use only. You may not copy, share, resell, or commercially use them without our prior written consent.

Where you submit photos, videos, or testimonials to us (for example, to feature on social media), you grant us a non-exclusive, royalty-free licence to use that content in our marketing. You can ask us to stop using a specific submission at any time by contacting us.

8. Use of the website

You agree not to use this website to:

• Submit false, misleading, or fraudulent information through our forms;
• Interfere with the proper operation of the website (for example, by submitting malicious code, attempting to bypass authentication on the admin area, or running automated abuse);
• Infringe the rights of any other person.

9. Third-party platforms

Some of our services are delivered through third-party platforms, such as Skool, app stores, and Stripe. Your use of those platforms is also subject to their own terms. We are not responsible for outages or changes on platforms we do not control.

10. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when they were last revised. Your continued use of our services after a change indicates your acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of Queensland, Australia. Any dispute arising under or in connection with these Terms is subject to the exclusive jurisdiction of the courts of Queensland.

12. Contact us

For questions about these Terms or anything else, contact:

ZeroW
Lilley-Buddy Pty Ltd (ACN 621 669 369)
Email: info@zerow.com.au